Contact Information

BONUSCLOTHES is committed to providing customers with clear and accessible contact information for questions, order assistance, payment-related concerns, shipping queries, returns, refunds, cancellations, and other customer-support requirements.

Customers are encouraged to use the official contact details provided below when communicating with us.

Official Business Information

Business / Trade Name: BONUSCLOTHES
Legal Name: LAKUM KARTIK RATILAL
Business Constitution: Proprietorship
GST Registration Type: Regular
GSTIN: 24FPCPR3536G1ZV

Website: bonusclothes.shop
Email: bonusclothes.shop@outlook.in
Phone: +91 9725178981

Business Address:
Plotvistar, Chamardi,
Bhavnagar, Gujarat – 364310,
India

Customer Support

Customers may contact us regarding:

• Product-related questions
• Product availability
• Order status
• Order modifications
• Payment-related issues
• Billing information
• Shipping and delivery
• Tracking assistance
• Cancellation requests
• Return requests
• Exchange-related queries
• Refund-related queries
• Damaged or incorrect products
• General complaints and grievances
• Website-related concerns

When contacting us about an existing order, customers should provide their order number and relevant information so that we can identify the transaction and assist efficiently.

Payment & Security Notice

For your security, never share your OTP, UPI PIN, card PIN, CVV, banking password, or other confidential payment credentials with anyone claiming to represent BONUSCLOTHES.

Payments should only be completed through the legitimate payment options presented during checkout on bonusclothes.shop.

If you receive a suspicious payment request or believe that an unauthorised transaction has occurred, contact your bank or payment provider immediately and notify us through our official contact details where appropriate.

Order & Billing Assistance

For questions concerning an order, invoice, billing information, payment status, duplicate payment, or other transaction-related matters, contact:

Email: bonusclothes.shop@outlook.in
Phone: +91 9725178981

Please keep your order number, payment reference, and relevant transaction information available when contacting support.

Returns, Refunds & Cancellations

Customers requesting assistance with returns, refunds, exchanges, or cancellations should contact us using the official contact information above.

Requests are handled according to the applicable:

• Return & Refund Policy
• Cancellation Policy
• Payment Policy
• Shipping & Delivery Policy
• Terms & Conditions

Submitting a request does not automatically guarantee approval. Eligibility and processing depend on the applicable policy and circumstances of the order.

Complaints & Grievances

Customers who wish to raise a formal complaint or grievance may contact us at:

Email: bonusclothes.shop@outlook.in
Phone: +91 9725178981
Business Address: Plotvistar, Chamardi, Bhavnagar, Gujarat – 364310, India

Please include the relevant order number, transaction information, and a clear description of the issue where applicable.

Complaints will be reviewed in accordance with our Grievance Redressal Policy.

Important Communication Notice

Customers should rely only on the contact information published on the official bonusclothes.shop website.

We recommend avoiding payments or sharing confidential information in response to unsolicited messages, unknown phone numbers, unofficial social-media accounts, or unverified payment links claiming to represent BONUSCLOTHES.

For your protection, always verify the authenticity of a payment or support request before taking action.

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Official Contact Details